Our Story

Built for clients who want speed and convenience with quality service.

Conexion Insurance was founded in 2023 with one goal: give every client access to premium, independent broker service without the limitations of a captive agent or the impersonal feel of a discount shop.

2023 Founded
50+ Carrier Partners
10+ Years Experience
Elis Umana, Founder

Elis Umana

Founder & Principal Producer

"I started Conexion for people who want great quality service, speed and convenience. We meet the client where they want to be met, whether that be through phone, text, or email. We aim to make the insurance-buying process as easy as possible."

The People Behind Conexion

Meet the team.

A small, dedicated team that punches well above its weight. Real people who are ready to help, respond fast, and genuinely care about your experience.

Elis Umana
Elis Umana
Principal Producer

Elis is the founder and principal producer at Conexion, and thrives on the challenges of entrepreneurship, parenting, and leading a team. She's a proud mom to her five-year-old daughter Evie. In her free time she's learning guitar, working out, and listening to classic 70s and 80s rock like Steely Dan, Crosby Stills and Nash, and The White Stripes. She also has a passion for AI, and a fun fact is she makes her own AI-generated music on Suno.

Jasper Santos
Jasper Santos
Customer Service Representative

Hardworking and dedicated, Jasper brings a strong sense of discipline and a genuine drive to grow with everything he does. He trusts God, values his faith and family, and stays grounded through the principles he lives by. Outside of work you'll find him playing sports, getting in a workout, or making time to bond with friends and loved ones. He chooses to enjoy life and stay positive no matter what. Based in the Philippines, Jasper is a key part of how Conexion stays responsive and reachable. Fun fact: he loves singing when he's alone, and his idea of a perfect getaway is a beach trip, a mountain hike, or an overnight stay in the mountains.

Raul Gutierrez
Raul Gutierrez
Bilingual Customer Service Representative

Raul is active, upbeat, and has a great sense of humor, the kind of energy that puts people at ease right away. Based out of Nicaragua, he's bilingual in English and Spanish and makes sure every client feels heard and taken care of. He's into sports, especially martial arts, and has a genuine love for Japanese culture. He'll tell you he's allergic to seafood. He's not. He just doesn't like it.

Ivette Flores
Ivette Flores
Assistant Producer / Account Manager

Ivette found her way into insurance through customer service, and that shaped everything about how she works. She takes the time to understand each client's needs and makes sure the process feels straightforward from start to finish. Outside of work, you'll find her hunting down a new coffee spot.

Monica, AI Voice Agent
AI Agent
Monica
AI Voice Agent

Monica is who answers our calls on the first ring. She is not a call tree. She actually helps. Need roadside assistance at 1 AM? She can handle it. Certificate of insurance, policy questions, claim questions, or just trying to reach the right person? She's got it. And she remembers every previous call, so you never have to repeat yourself or explain your situation twice.

Kansas City, KS

We're local, and we're actually here.

Conexion is a Kansas City agency, not a call center somewhere else. We have a physical office you can walk into, real people you can reach, and agents who live and work in the same community as our clients.

Whether you need to sit down and go over your coverage, hand in a document, or just have a face-to-face conversation about your policy, we're here for it. That's what it means to have a local agency behind you.

6000 Leavenworth Rd, Suite N · Kansas City, KS 66104
Conexion Insurance office interior
Our Office
Kansas City, KS
Conexion Insurance office space
Come Visit Us
Walk-ins welcome

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